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Privacy Policy

Privacy policy

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1. Introduction

 

HW UNIFORMS hereby referred to us  "Company," "we," "us," or "our" is committed to protecting the privacy of our users ("User," "you," or "your"). This Privacy Policy explains our practices regarding the collection, use, disclosure, and handling of your Personal Data (as defined below) that we receive through our website at www.hwuniforms.com and any related services.

By accessing or using our Website, you consent to the collection, use, disclosure, and processing of your Personal Data in accordance with this Privacy Policy and the requirements of the Information Technology Act, 2000, and its associated rules, as well as the Digital Personal Data Protection Act, 2023 (DPDP Act), as applicable.

 

2. Information We Collect

 

We may collect and process the following types of data about you:

 

A. Personal Data

 

This is information that identifies you as an individual. We collect it when you voluntarily provide it to us, for example, when you register, make a purchase, or contact us.

  • Contact Information: Name, email address, mailing address, phone number.

  • Account Data: Username, password (stored securely), or other registration details.

  • Financial Information (if applicable): [E.g., Bank account, credit card, or debit card details for transactions—State that this data is processed by a secure third-party payment gateway and not stored by the Company, if true].

  • Sensitive Personal Data or Information (SPDI) (if applicable): As defined under Indian law (including health condition, sexual orientation, biometric information, etc.). Only list this if you actually collect it, and ensure you obtain explicit consent.

 

B. Automatically Collected Data

 

This information is collected automatically when you use the Website.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.

  • Usage Data: Information about your visit, including the pages you viewed, search terms, and the time spent on certain pages.

  • Cookie Data: Data collected by cookies and similar tracking technologies (see Section 5).

 

3. Purpose of Collection and Usage

 

We collect and use your Personal Data for the following purposes:

  • To Provide Services: To manage your account, process your transactions/orders, and deliver the products or services you request.

  • Communication: To respond to your inquiries, provide customer support, and send you important updates or security alerts.

  • Improvement: To monitor, analyze, and improve the functionality and user experience of our Website and services.

  • Marketing (with consent): To send you promotional materials, newsletters, and information about special offers, but only if you have provided your clear consent.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes in India.

  • Security: To detect, prevent, and address technical issues, fraud, or misuse of our services.

 

4. Consent and Withdrawal

 

  • Consent: By providing your Personal Data to us, you consent to our collection, storage, use, and disclosure of your Personal Data in the manner described in this Privacy Policy.

  • Right to Opt-Out/Withdraw: You have the right to withdraw your consent at any time. Withdrawal of consent may lead to our inability to provide certain services to you, for which we reserve the right to cease the provision of the same. To withdraw consent, please contact the Grievance Officer listed in Section 7.

 

5. Cookies and Tracking Technologies

 

The Website uses "cookies" and similar tracking technologies to enhance your experience. Cookies are small files placed on your device. We use them to:

  • Remember your preferences and settings.

  • Analyze Website traffic and usage

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Website.

 

6. Disclosure and Transfer of Information

 

We will not disclose or transfer your Personal Data to any third party without your prior consent, except in the following limited circumstances:

  • Affiliates/Group Companies: We may share your data with our corporate affiliates or group companies for internal business purposes, subject to them adhering to security standards no less stringent than our own.

  • Service Providers: We may share data with trusted third-party service providers (e.g., payment gateways, hosting providers, analytics providers) who assist us in operating the Website and providing our services, provided they agree to keep the information confidential and secure.

  • Legal Requirement: If required to do so by law, court order, or governmental authority, or if we believe in good faith that such action is necessary to comply with legal obligations or protect our rights.

  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

 

7. Security Practices and Grievance Officer

 

 

A. Security

 

We have implemented reasonable security practices and procedures as per the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the DPDP Act. We employ reasonable technical, administrative, and physical safeguards (such as encryption, firewalls, and secure socket layer technology) to protect your Personal Data from unauthorized access, use, modification, disclosure, or impairment.

 

B. Grievance Officer (Mandatory under IT Rules)

 

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below to address any discrepancies and grievances you may have regarding the processing of your Personal Data:

DetailsInformation

+91 9326161380

The Grievance Officer will redress your grievances expeditiously, typically within one month from the date of receipt of the grievance.

 

8. Changes to the Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

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